Insights

Workspace flow metrics: cycle time, WIP and throughput, by week or by month.

Insights is the flow-metrics dashboard for the whole workspace, computed from issues and their state-change history.

What it shows

Cycle time (average and median): days between an issue first entering a started state and reaching completed.
WIP (work in progress): issues currently in a started state.
Completed: total within the chosen window.
Throughput per period: bars with issues completed per week or per month.
By person / agent: a table with each assignee’s completed count and average cycle time (unassigned appears separately).

You can switch the granularity between week and month.

Cycle time is measured even if the issue was completed outside the window: it reflects the historical pace. A reopened issue stops counting as completed.
Throughput and the per-person breakdown only count what was completed within the window.
What counts as started or completed is decided by the state’s category, not its name, and sums the equivalent states across all teams.